Car service to Mount Sinai Hospital on University Avenue

Why does a car service to Mount Sinai Hospital use Murray Street?

Because the hospital asks drivers to. Sinai Health's maps, directions and parking page tells visitors to drop off and pick up on Murray Street, behind the main building, and to reach Murray Street from Elm Street. University Avenue in front of the hospital is fast, wide and, at the time of writing, under construction, so stopping there is neither safe nor allowed. A pre-booked car through our private chauffeur service is set up for this: the chauffeur knows the Elm Street turn, loops onto Murray and stops where the hospital wants cars to stop. Mount Sinai is part of Sinai Health and sits beside Princess Margaret and across the avenue from SickKids and Toronto General. This post is the chauffeur's view of the block.

Which Mount Sinai building is your appointment in?

Check before you book. The main hospital is at 600 University Avenue, but Sinai Health also runs services at 60 Murray Street and at 700 University Avenue, and appointment letters name the building and floor. The Murray Street side of the block is a short walk from 60 Murray, so it suits most visits. If your appointment is at 700 University, put that address in the booking and the chauffeur will plan a drop-off nearby. The emergency department entrance is on the south side of the main building; a pre-booked car is never the right tool for an emergency, so call 911 or go directly if something is urgent.

How far is Mount Sinai from where you live?

Typical figures for planning; our trip planner shows yours.

Going home with a newborn: how does the ride work?

Mount Sinai is where many Toronto families welcome a baby, and the trip home is a ride parents remember. Book it ahead with an infant seat, available at booking, and give the expected discharge day; once the nurses confirm a time, text us and the chauffeur is on Murray Street when you come down. The chauffeur installs the base before arriving. Most parents prefer to buckle the baby in themselves, and they should: you will do it hundreds of times. Ontario's child car seat guidance is worth reading in the third trimester. If you would rather bring your own infant seat, tell us and we will leave room and time to fit it.

What should the car hold on discharge day?

More than you expect. A typical load on discharge day is the infant seat, two hospital bags, a pillow, flowers, a balloon or two and a bag of formula samples, plus a partner and sometimes a grandparent. That is an SUV load rather than a sedan load. A business sedan works for two adults, the baby and one bag. Ask for the chauffeur to take the bags up to the door at home, and add a stop at a pharmacy on the way if a prescription needs filling. Keep the drive smooth: tell the chauffeur if the parent who gave birth needs a slower pace over potholes or the streetcar tracks on College Street.

Prenatal and clinic visits: one-way or hourly?

Regular prenatal checks, ultrasounds and short clinic visits are predictable, so two one-way bookings usually work: drop-off at your appointment time, pickup an hour or two later. Longer days are different. A visit that combines bloodwork, a scan and a specialist consult, or an outpatient procedure, is a natural fit for the hourly chauffeur service: three hours minimum for sedans, SUVs and vans, extra time in 30-minute blocks, and the same chauffeur waiting the whole time. If a partner is coming from work downtown, the car can collect them from the Financial District on the way, which is often faster than two people converging separately on a construction zone.

Where does the car wait while you are inside?

Not on Murray Street. The drop-off area behind the hospital is for loading, and it gets busy with Wheel-Trans, taxis and families. On an hourly booking the chauffeur moves off and waits close by. Sinai Health lists two public lots behind the hospital, at 40 and 60 Murray Street, and notes that its parking garage is being renovated with reduced capacity since January 2026, so space can be tight. Text the chauffeur when you are nearly done, for example when you are waiting for the final signature or the prescription, and the car will be back at the Murray Street curb as you walk out.

Parking yourself during the renovations: what changed?

For drivers, Mount Sinai's garage renovation means fewer spaces than in previous years, and the hospital points visitors to the lots behind the building and other parking nearby. Combine that with construction on University Avenue that Sinai Health dates from 21 September 2026, and the block is busier than usual. If the patient is well and the visit is short, driving is still a reasonable choice. If a partner would need to drop the patient, find a space, then rush back in, a car service removes that whole loop. The TTC stops at Queen's Park station on Line 1, a short walk south to the hospital.

Can the chauffeur help a patient with limited mobility?

Yes, as far as door to door. Chauffeurs open doors, steady an arm, carry bags and see the passenger safely inside the entrance. They are not medical escorts and do not go into clinics. We have a wheelchair-accessible vehicle, available when booked in advance: a passenger who can transfer to a seat travels with the wheelchair or walker folded in the trunk, and anyone who must stay seated in a wheelchair should tell us about the chair at booking; Wheel-Trans, which Sinai Health notes has designated pickup points, remains an alternative for eligible riders. After any procedure with sedation, bring a companion; hospitals generally require a responsible adult to escort the patient home.

Visiting a patient: evening and weekend rides

Relatives visiting a new mother, a patient recovering from surgery or a long-stay patient often make the trip several times. A car service suits the visits that are awkward by transit: late evenings after visiting hours, weekends when a grandparent is staying in a hotel, or a family arriving from Pearson with luggage. If you are flying in to visit, the car meets you at the airport's pre-arranged pickup area on the arrivals curb, tracks the flight and can drop bags at a hotel before the hospital. Our travel desk can book the flight and the room, and our page on midtown and uptown hotels covers areas a short drive north.

What does the fare include, and what changes it?

No prices appear on this site. The reservation engine at /book/ shows the fixed, all-in fare before you confirm: chauffeur, vehicle, fuel and gratuity, with HST shown separately. The fare moves with the vehicle class, distance and drive time, extra stops, waiting beyond the included 15 minutes on a regular pickup, and the date and time. Infant seats and other add-ons are available at booking and appear in the engine before you pay. For a long clinic day, an hourly booking is charged by the hours held. Our page on how our fares work explains the structure.

Timing around University Avenue construction and rush hour

Downtown Toronto rush hour peaks inbound between about 7:30 and 9:30 a.m. and outbound from about 4 to 6:30 p.m. Hospital row adds its own slowdowns: construction on University Avenue, the College streetcar, Queen's Park demonstrations and, in winter, snow banks that narrow every side street. For a 9 a.m. appointment from North York, a 7:45 pickup is sensible; from Oakville, 7:15. Our dispatchers check Ontario 511 for highway closures before early runs and adjust pickup times if the DVP or Gardiner is restricted.

Mistakes that make a Mount Sinai drop-off harder

A few habits cause most of the stress we see on this block:

• Giving only "Mount Sinai" when the appointment is at 700 University Avenue or 60 Murray Street.
• Asking to stop on University Avenue "just for a second" instead of looping to Murray Street.
• Booking the return for the appointment time, not the likely finish time, and then paying for waiting.
• Forgetting to mention a walker, a cane or a recent surgery, so the wrong vehicle arrives.
• Texting the chauffeur only once you are already outside in the cold.

Each of these is fixed in the booking notes. The more the chauffeur knows before leaving, the shorter the time you spend on the curb.

Can one car serve several hospital-row appointments in a day?

Yes, and it happens more than people think. A patient may see a specialist at Mount Sinai in the morning, have imaging at Princess Margaret next door and finish with a consult across the avenue at Toronto General. On an hourly booking, one chauffeur handles all three stops, holds the coats and bags in between and takes the patient home at the end. Families caring for an older parent sometimes book a standing weekly slot for the same reason; our ride to a doctor appointment guide explains how recurring bookings work.

Booking a ride to Mount Sinai

1. Open /book/ or press the floating Book now button.
2. Choose one-way for a short visit, hourly for a longer day.
3. Enter your address and "Mount Sinai Hospital, 600 University Avenue (Murray Street drop-off)" with the building and time in the notes.
4. Add an infant seat, mobility needs, luggage and a companion's mobile number.
5. Confirm the fixed fare. Cancellation is free more than 72 hours before pickup; 72 hours or less is 10 %, 48 hours or less 50 % and 24 hours or less 100 %.

Neighbouring hospitals have their own quirks; see our guide to Toronto General drop-offs.

Book your Mount Sinai car service